At My Neighbour, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our application.
📄 Information We Collect
We collect only the minimum information required to provide our services, including:
- Name and email address
- Apartment or society-related details
- Messages submitted through contact or support forms
⚙️ How We Use Your Information
- Account creation and authentication
- Society onboarding and management workflows
- Important service-related notifications only
📤 Data Sharing
We do not sell, trade, or rent your personal information to third parties. Your data is shared only when required to operate the app securely or to comply with legal obligations.
🔐 Data Security
We use industry-standard security practices, including secure authentication, access controls, and encrypted storage, to protect your data.
🕒 Data Retention
To ensure optimal performance, cost efficiency, and responsible data handling, My Neighbour retains user and society records only for a limited period.
Transaction records, activity logs, and resident-related data older than 24 months may be automatically archived or permanently deleted unless required for legal, audit, or compliance purposes.
This helps us keep the platform fast, secure, and sustainable while protecting your privacy.
⚙️ Your Choices
You may access, update, or request deletion of your information through the app. We respect your privacy and act on such requests responsibly.
📝 Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be reflected on this page.
✉️ Contact Us
If you have any questions about this Privacy Policy, please contact us using the form available within the My Neighbour app.